Learn these simple ATCO FACTOs and stay safe around natural gas

Complete the quiz for your chance to
win a $1,000 gas appliance voucher.

Take the quiz

Can you smell rotten eggs?

The rotten egg smell is added to natural gas to help you detect gas leaks.
If you smell rotten eggs, it could be a gas leak. Gas is a flammable substance,
so it is important that you eliminate any ignition sources.
DO NOT smoke, operate any electric appliances, turn on or off any
light switches or use a mobile phone.

Here’s what you should do instead:

IDENTIFY

the smell of rotten eggs as a potential gas leak.

Leave

the area quickly and don’t use anything that might create a spark.

CALL ATCO

24 hours a day, 7 days a week on 13 13 52.

EXPERIENCING HEADACHES, NAUSEA OR DIZZINESS?

Your personalised gas
safety checklist

Choose your home appliances from the list
below to see gas safety information that is relevant to you.

I own a:

It pays to check your gas hot water system once or twice a year.

Learn more

If you smell rotten eggs, it could be a gas leak.

Learn more

For all gas faults and emergencies call ATCO on 13 13 52.

Learn more

Outdoor patio heaters should only be used outdoors, in a well ventilated space.

Poorly maintained gas appliances can emit carbon monoxide.

Learn more

Flue pipes should be checked regularly for damage.

Learn more

Using a gas stove or BBQ to heat your home can be dangerous.

Learn more

Check the thermostat on your hot water system. It could be costing you money.

Learn more

When used correctly, natural gas is a safe, cost effective and reliable energy source.

Never modify gas appliances. They should only be used as directed by the manufacturer.

Your gas heater needs cleaning – be sure to use the right product.

Learn more

If the flame on the burner of your gas appliance isn’t burning blue, it could need to be serviced.

Learn more

Air filters and fans need regular cleaning.

Learn more

Always Dial Before You Dig to find underground pipes.

Learn more

Know how to turn your gas meter on and off.

Learn more

When carbon monoxide is inhaled it can cause serious illness.

Learn more

Hoses and connections on portable appliances should be checked.

Learn more

If you detect a gas leak you should leave the area immediately.

Learn more

You need to know where your gas meter is located.

Learn more

Your oven and filters should be cleaned regularly.

Learn more

A good cook keeps their BBQ in tip top condition.

Learn more

Remove rust and corrosion-causing sediment from hot water tanks.

Learn more

Download Appliance Checklist